Handle incoming calls
Provide a consistent first response during the agreed operating conditions.
Built around your process
Give every incoming call a clear first response.
Handle routine calls, answer common questions, support appointment tasks, and route callers according to an agreed workflow.
Illustrative conversation
I need to reschedule my appointment.
Of course. I’ll first help locate the booking details.
It’s for Friday morning.
Thank you. Let’s check the rescheduling options.
Example only. Final responses depend on your approved content and workflow.Appointment workflow visual
From an incoming call to a confirmed next step.
A provided example showing how an AI voice receptionist can understand a caller’s request, continue the conversation, and prepare an appointment action.
Who it is for
For busy teams that cannot always answer every incoming call.
Rynx defines the assistant’s role, boundaries, information, exceptions, and handoff path before implementation.
Answer common questions
Use approved information about services, hours, locations, and processes.
Support appointments
Help callers with supported booking tasks without adding another queue.
Route and escalate
Direct callers or flag situations based on your workflow rules.
How it works
Three steps from enquiry to outcome.
1
A caller reaches the configured number or call flow.
2
The receptionist identifies the need and follows the approved path.
3
It resolves the supported task or routes the call appropriately.
Relevant client project
Read project Upper-3 German AI Voice Receptionist
A completed German-language dental voice pilot using Telnyx, Retell AI, Google Calendar, and German-hosted infrastructure.
Pricing
Scoped to the workflow, channel, and usage.
Usage starts from the fixed INR base rates of ₹10 per voice minute and ₹3.20 per chat. UK and US usage is converted automatically using the displayed live reference rate; setup and monthly support remain fixed regional fees.
FAQ
Useful details before we talk.
Can it answer after business hours?
Availability depends on the agreed phone and operating setup.
Can it transfer calls?
Routing can be included where the provider and call configuration support it.
Does it support multiple languages?
Language support must be confirmed for the selected voice and project scope.
How natural does it sound?
Voice quality depends on the selected technology, language, and conversation design.
How are minutes calculated?
Voice usage starts from the fixed ₹10-per-minute INR base rate. UK and US estimates use the live conversion displayed in the calculator; rounding and provider rules are confirmed in the proposal.
Can calls be recorded?
Recording is not assumed. Any recording would require explicit scope, appropriate notices, and legal review.
Have a workflow in mind?
Get a Proposal Build an ai voice receptionist around your real workflow.
Tell us what your team handles today. We’ll help define what should be automated, connected, or handed to a person.