These are the operative website terms from the effective date shown above.
Key terms at a glance
- Projects are governed by an accepted proposal or statement of work.
- Unless otherwise agreed, payment is 50% before work begins and 50% before final handover or launch.
- Ongoing support may be ended with 30 days’ written notice.
- Project-specific deliverables transfer after full payment; Rynx retains its reusable materials.
- Indian law applies and eligible disputes are subject to courts with appropriate jurisdiction in Hubballi, Karnataka.
1. Services
Rynx Systems, a sole proprietorship, designs and implements AI assistant solutions and related professional services. Website descriptions are general. The applicable accepted proposal, statement of work, order, or maintenance agreement identifies the actual deliverables, exclusions, timing, dependencies, acceptance process, and support.
You must be at least 18 years old and authorised to submit an enquiry or accept an agreement for the relevant business.
2. Proposals and scope
A proposal may identify the channel, workflow, knowledge sources, integrations, responsibilities, milestones, usage assumptions, fees, and third-party services. A binding project begins only when the applicable proposal or agreement is accepted and any required advance is received. If these website terms conflict with a signed project document, the signed document controls for that project.
3. Fees, taxes, and payment
Unless an accepted proposal states otherwise, 50% of the project fee is due before work starts and the remaining 50% is due before final handover or launch. Larger projects may use agreed milestone payments. Recurring fees, usage charges, and their due dates are stated in the proposal or invoice.
Payments may be accepted through Skydo using the local bank account details it provides, or through PayPal. The client is responsible for bank, payment-provider, currency-conversion, withholding, or similar charges allocated to it in the proposal or imposed by its chosen payment method.
Applicable taxes, including GST where applicable, will be stated on the proposal or invoice. Overseas treatment depends on the transaction satisfying applicable legal requirements; the website does not promise that every overseas engagement qualifies as an export for tax purposes.
Website calculators provide planning estimates only. The accepted proposal or invoice states the commercial amount payable.
4. Client responsibilities
The client must provide accurate and lawful information, timely access and feedback, necessary permissions, appropriately authorised accounts, and clear approval of content and workflows. The client remains responsible for its business decisions, regulatory obligations, customer notices, and use of the delivered system.
5. Changes to scope
Changes to workflows, integrations, content, timing, volume, or deliverables may affect fees and schedule. Rynx may require written approval of a revised scope or change order before performing additional work.
6. Intellectual property
After full payment, the client owns the project-specific deliverables expressly identified as client-owned in the accepted proposal. Third-party materials remain subject to their own licences.
Rynx retains ownership of its pre-existing and reusable code, tools, prompts, templates, methods, know-how, frameworks, and components. Where such material is included in a deliverable, Rynx grants the client a non-exclusive licence to use it as part of the delivered solution for the client’s internal business purposes, subject to the applicable agreement.
Rynx will use the client’s name, logo, project details, or results in a portfolio or case study only with prior written permission.
7. Confidentiality
Each party must use reasonable care to protect confidential information received for the engagement and use it only for the agreed purpose. This does not cover information lawfully public, already known without restriction, independently developed, or lawfully received from another source. A party may disclose information when legally required after giving notice where permitted.
8. Data and privacy
Each party is responsible for its obligations concerning personal data, permissions, security, notices, retention, and lawful instructions. Rynx’s website handling is described in the Privacy Policy. Project-specific data-processing terms may be included where required.
9. Third-party services
Messaging, telephony, AI, hosting, automation, scheduling, commerce, payment, and other functionality may depend on third-party services. Their availability, limits, prices, and terms are outside Rynx’s control. Responsibility for provider accounts and charges will be stated in the applicable proposal. Rynx is not responsible for third-party outages or changes beyond its reasonable control.
10. Cancellation and refunds
A client may request project cancellation in writing at any time. The client must pay for work completed and approved non-cancellable third-party commitments up to the cancellation date. Any unused advance will be reconciled against those amounts, and any resulting refund will be assessed according to the accepted scope, work completed, and applicable law.
Usage and third-party charges already incurred are payable and generally non-refundable, subject to the provider’s terms and applicable law. Ongoing monthly services may be ended by either party with 30 days’ written notice, subject to outstanding fees and agreed third-party commitments.
11. Support, warranties, and AI limitations
Only support expressly described in an accepted proposal or maintenance agreement is included. New features, substantial changes, and third-party charges are quoted separately. No response time or service level is guaranteed unless agreed in writing.
AI systems can produce incomplete, inaccurate, or unexpected output and require appropriate human oversight. Rynx does not promise uninterrupted operation, error-free output, a particular commercial result, or suitability outside the agreed scope. Any warranties required by applicable law remain unaffected.
12. Limitation of liability
To the maximum extent permitted by applicable law, neither party is liable for indirect, incidental, special, punitive, or consequential losses, or for lost profits, revenue, goodwill, or data, arising from the services.
To the maximum extent permitted by applicable law, Rynx’s aggregate liability arising from the affected services is limited to the fees paid to Rynx for those services during the three months immediately before the event giving rise to the claim. This limitation does not apply where liability cannot lawfully be excluded or limited.
13. Indemnity
The client will indemnify Rynx against third-party claims, losses, and reasonable costs arising from client-provided content or instructions that infringe third-party rights or violate applicable law, except to the extent the claim results from Rynx’s unauthorised modification or misuse.
14. Term, suspension, and termination
Project and support terms are stated in the applicable agreement. Rynx may suspend work or access after written notice and a reasonable opportunity to pay overdue amounts, or sooner where necessary to address unlawful use, security risk, or material harm. Termination does not remove payment obligations already accrued. Any transition, export, or deletion assistance must be expressly agreed.
15. Governing law and disputes
These terms are governed by the laws of India. Before starting court proceedings, the parties will attempt in good faith to resolve a dispute through negotiation for 30 days after written notice. This does not prevent either party from seeking urgent interim or protective relief.
Subject to applicable law, courts with appropriate jurisdiction in Hubballi, Karnataka will have jurisdiction over disputes arising from these terms or the services.
16. General
Neither party is responsible for delay caused by events beyond its reasonable control. Failure to enforce a term is not a waiver. If a provision is unenforceable, the remaining provisions continue. The client may not assign an agreement without written consent; Rynx may use suitable subcontractors while remaining responsible for its agreed obligations. Electronic acceptance and signatures may be used. Changes to a signed agreement must be made in writing.
17. Contact
Rynx Systems
Sole proprietorship
Ground Floor, Plot No. 45, Shiva Sagar Park, Navanagar, Hubballi, Dharwad, Karnataka 580025, India
Legal notices and enquiries: hello@rynxsystems.com